In Pega, what provides a graphical illustration of decision points in a process?

In Pega, flows provide a graphical illustration of decision points in a process. Flows are essential components in Pega that define how processes are carried out and illustrate the sequence of tasks, decision points, and the paths that the flow can take based on various conditions and outcomes. They visually represent the workflow from start to finish, allowing developers and stakeholders to understand and analyze the automated processes clearly.

The flow diagram shows nodes that represent tasks, decision points, and interactions within the process, which helps in visualizing the logic and enhancing collaboration during design and development. This graphical representation is crucial for ensuring that everyone involved in the project comprehensively understands how processes will function, which aids in designing effective business workflows.

Other options refer to different aspects of Pega's functionality. Access roles pertain to permissions and security management, collections involve data management and storage within Pega, and APIs facilitate interaction with external systems. These do not provide a graphical representation of decision points in a process, making flows the correct choice for this question.