What defines a stage within a case lifecycle in Pega?

A stage within a case lifecycle in Pega is defined as a significant point representing a primary phase. This reflects the way in which Pega organizes and manages the flow of a case through its lifecycle. Each stage encompasses a series of actions or processes that guide the case from one phase to the next, contributing to the overall progression towards resolution.

Stages help to delineate the various phases within a case, allowing for better tracking and management of tasks within those phases. By clearly defining these stages, users can understand where a case stands in its lifecycle, what actions need to be completed at each phase, and what the overall goals are for moving the case forward.

The other choices do not accurately capture the essence of what a stage represents in the context of a case lifecycle. For instance, a conclusion of a process pertains more to the end of a case rather than a phase within it. While user roles can be associated with various tasks in a case, they do not define a stage itself, which is more focused on the workflow and phases. Similarly, a collection of data entities is relevant to the information handled in a case, but it does not relate directly to the structural organization of the case lifecycle stages.