What is the primary function of Assignment shapes in Pega flows?

The primary function of Assignment shapes in Pega flows is to assign work to users or groups for action and approval. When creating a process flow, it’s essential to direct tasks to the appropriate individuals or teams who need to take action on particular work items. This ensures that tasks are completed by the right resources at the right time, facilitating an efficient workflow.

Assignment shapes play a critical role in managing the progression of work within an application by indicating where human intervention is required. This may involve making decisions, entering data, or providing approvals, which are essential components of many business processes.

While user interfaces, data models, and application security settings are crucial elements of Pega applications, these features serve different purposes. User interfaces are responsible for the presentation layer; data models define the structure and types of information used within the application; and security settings govern access and permissions. However, none of these functionalities directly pertain to the essential task of assigning work, which is the core purpose of Assignment shapes in the flow design.