What is the primary responsibility of a Pega Business Analyst?

The primary responsibility of a Pega Business Analyst is to gather requirements and define user stories. This role involves understanding the business needs and translating them into specific requirements that can be used for application development. The Business Analyst works closely with stakeholders to identify what they need from the application and then articulates these needs in the form of user stories, which document functionality from the perspective of the user.

User stories are essential in agile development environments since they provide a user-centric way to understand what features are necessary and how they should behave. By defining these stories, the Business Analyst helps ensure that the development team has a clear understanding of the expected outcomes, resulting in a product that aligns closely with user requirements and business goals.

Other responsibilities, such as managing system performance, writing code, or providing technical support, fall outside the primary focus of a Business Analyst. These tasks are usually handled by roles specifically designated for technical performance management, software developers, or support teams, respectively. Thus, the role of the Business Analyst is fundamentally about capturing and defining needs rather than executing technical or support functions.