What type of rule is used to define conditions for when an action should be taken in Pega?

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A decision rule is employed in Pega to specify the conditions under which certain actions should be executed. This type of rule allows for the assessment of specific criteria or inputs to determine the appropriate workflow or procedure that should take place. In scenarios where business decisions must be made based on various conditions—such as customer eligibility for a service, risk assessment, or approval processes—decision rules play a crucial role in guiding the application's behavior based on established logic.

In contrast, validation rules primarily focus on ensuring the integrity of data by enforcing standards and checking that data entries conform to specified criteria. Action rules, though they relate to invoking certain processes, do not specifically designate when those actions should occur based on conditions. Agent rules are oriented towards scheduling and automating tasks within Pega, and are not directly concerned with defining conditions for actions. Thus, the decision rule correctly identifies the mechanism for determining actions based on conditional requirements in Pega applications.

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