What typically happens at significant points in a case lifecycle in Pega?

At significant points in a case lifecycle in Pega, it is common for case statuses to be updated. This reflects the progress of the case through various stages, indicating changes in its state and providing visibility into how far along the case is in achieving its objectives. Each status can represent a specific milestone or decision point, allowing users and stakeholders to easily track the current state of a case and understand any actions that may be required next.

Tracking and updating case statuses is essential for effective case management, ensuring that team members are aware of where the case stands and what actions need to be taken moving forward. This process improves overall organization and efficiency within the workflow by maintaining clear communication about case progress and requirements.

The other options—linking new data sources, modifying user permissions, and measuring application performance—are generally not as closely associated with the case lifecycle's significant points. While they may occur as part of overall case management or system administration, they are not directly tied to the specific updates or transitions that happen as a case moves through its lifecycle stages.